Legal Rules

cx game Terms & Conditions — Full Version

Please read these Terms & Conditions carefully before using cx game. Registering or using the platform constitutes your acceptance of these terms.

Last Updated: January 2026

Key Highlights of the Terms & Conditions

A quick overview of the six key highlights from cx game's Terms & Conditions.

Account Registration

To register on cx game, you must be at least 18 years of age. Each person may hold only one account. Providing false information may result in account closure.

Payments & Withdrawals

Specific rules apply to deposits and withdrawals. Large withdrawal requests will not be processed until KYC verification has been completed.

Bonuses & Promotions

Cx game bonus offers come with specific wagering conditions. Bonuses will be voided if abused or claimed across multiple accounts.

Prohibited Activities

Fraud, the use of software to gain an unfair advantage, money laundering, or any other form of dishonest conduct is strictly prohibited and will result in permanent account closure.

Privacy & Security

Cx game keeps your personal information secure. Your data is never sold to third parties. Please refer to our Privacy Policy for full details.

Changes to Terms & Conditions

Cx game reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

These Terms & Conditions constitute a legally binding agreement between cx game and its users. Please read them in full before using the platform. If you have any questions, contact our support team.

1
General Terms & Conditions
General Terms & Conditions

Cx game (hereinafter referred to as the "Platform" or "we") provides an online gaming and Sports Betting service for users in Bangladesh. By using the cxgame.app website or any associated services, you automatically agree to these Terms & Conditions.

These Terms & Conditions apply to all users — whether registered members or not. They govern all cx game products, services, promotions, and bonuses.

Important: If you do not agree to these Terms & Conditions, please refrain from using cx game. Logging into the platform or playing any game will be considered acceptance of these terms.

Cx game's Privacy Policy and Responsible Gaming Policy apply alongside these Terms & Conditions. Together, these three documents form the complete agreement between cx game and its users.

2
Account Registration & Eligibility
Account Registration & Eligibility

The following conditions must be met to register and use an account on cx game:

  • You must be at least 18 years of age.
  • Each individual may only One Account open and manage.
  • The name, address, phone number, and email provided at registration must be fully accurate and truthful.
  • Accounts may not be shared with or transferred to any other person.
  • Your account login credentials must be kept strictly confidential.

After registration, cx game may request KYC (Know Your Customer) verification at any time. This may include a copy of your national ID, passport, or driving licence, as well as proof of address.

Withdrawal limits may apply until KYC verification is complete. cx game may request additional documents for verification purposes.

Registering an account with false information or submitting fraudulent documents during KYC will result in immediate account closure, and the account balance may be forfeited.

3
Payment & Withdrawal Rules
Payment & Withdrawal Rules

The following financial transaction rules apply to all cx game members:

Subject Description
Minimum Deposit ৳ 200
Minimum Withdrawal ৳ 500
Withdrawal Processing Time 15 minutes – 24 hours (if KYC is completed)
Supported Payment Methods BKash, Nagad, Rocket
Currency Bangladeshi Taka (BDT)

Always use the correct payment reference number when making a deposit. cx game will not be held responsible for delays caused by an incorrect reference. Once a withdrawal request has been submitted, it cannot be cancelled.

Warning: cx game only processes withdrawals to a mobile banking number registered in the account holder's own name. Payments to third-party numbers are not permitted.

Cx game reserves the right to temporarily hold any withdrawal for review if a transaction is deemed suspicious. If money laundering or other illegal activity is suspected, the relevant authorities may be notified.

4
Bonus & Promotional Offers
Bonus & Promotional Offers

Cx game regularly offers a variety of bonuses and promotional offers. Each offer carries its own specific terms, but the general rules below apply to all bonuses:

  • Each bonus has a Wagering Requirement applies. For example, 30x means you must wager the bonus amount 30 times.
  • Bonuses must be used within a specified time period. Any unused bonus will be forfeited upon expiry.
  • If multiple accounts claim a bonus from the same IP address or device, all bonuses will be voided.
  • Bonus balance cannot be withdrawn directly — it only becomes withdrawable once the wagering requirement is completed.
  • Cx game reserves the right to modify or cancel any promotion at any time.

The welcome bonus is available to new members only and applies to the first deposit. If the same person claims the welcome bonus through multiple accounts, all associated accounts will be closed.

5
Betting Rules
Betting Rules

The following rules apply to Sports Betting and casino games on cx game:

  • Once a bet is confirmed, it cannot be cancelled or changed.
  • If incorrect odds are displayed due to a technical error, cx game reserves the right to void the affected bets.
  • If a match or event is cancelled, the stake for the relevant bet will be refunded.
  • For live betting, bet acceptance depends on real-time event conditions.
  • Cx game reserves the right to set specific betting limits.

For casino games, the individual game provider's rules apply. In the event of a dispute, the game provider's logs and data will be considered final.

Cx game's RNG (Random Number Generator) games are regularly audited by independent third parties, ensuring every outcome is completely random and fair.

6
Prohibited Activities
Prohibited Activities

The following activities are strictly prohibited on cx game. Violations may result in permanent account closure and forfeiture of any remaining balance:

  • Multiple Accounts: Registering multiple accounts under the same identity is strictly prohibited.
  • Bots or Automation Software: Using automated software in games or betting is strictly prohibited.
  • Advantage Play: Bonus abuse or exploiting system vulnerabilities is strictly prohibited.
  • Money Laundering: Using the platform for the purpose of laundering illicit funds is strictly prohibited.
  • Fraudulent Information: Using a false identity or fraudulent documents is strictly prohibited.
  • Use of Third-Party Accounts: Betting on or using the balance of another person's account is strictly prohibited.
  • Collusion: Colluding with other players to manipulate game outcomes is strictly prohibited.

Warning: cx game uses advanced technology to detect suspicious activity. If any prohibited activity is identified, action will be taken without prior notice.

7
Account Closure & Suspension
Account Closure & Suspension

Cx game may temporarily or permanently suspend an account under the following circumstances:

  • For violating these Terms & Conditions.
  • If KYC verification fails or false information is provided.
  • In cases of suspicious financial transactions.
  • At the user's own request (self-exclusion).
  • As a protective measure under our Responsible Gaming policy.

You may close your account at any time by contacting our support team. Please withdraw any available balance before closing your account.

Once a Self-Exclusion request is submitted, access to cx game will be restricted for the specified period. Any attempt to open a new account during this time will also be blocked.

8
Limitation of Liability
Limitation of Liability

Cx game will not be held responsible for the following:

  • Interruption to a bet or game session due to loss of internet connection.
  • Transaction delays caused by third-party payment gateways.
  • Loss resulting from a user's login credentials being accessed by an unauthorized party.
  • In the event of service disruption due to force majeure (natural disasters, government directives, etc.).
  • For financial losses resulting from gaming — gaming always carries risk.

Cx game employs the highest standards of technology to ensure uninterrupted service. However, no digital platform can guarantee 100% uptime.

9
Privacy & Data Protection
Privacy & Data Protection

Cx game takes your personal information seriously. Data collected at registration is used solely for the following purposes:

  • Account management & verification.
  • Payment processing.
  • Providing customer support.
  • Sending relevant promotional offers (you may opt out at any time).
  • Fulfilling legal obligations.

Cx game never sells your personal information to third parties. For full details, please see our Privacy Policy Read.

10
Dispute Resolution
Dispute Resolution

If you have a dispute with cx game, please follow the steps below:

  1. First, contact cx game's customer support team and describe the issue in detail.
  2. The support team will provide an initial response within 48 hours.
  3. If the issue cannot be resolved through support, you may submit a formal complaint.
  4. Cx game will endeavour to resolve formal complaints within a maximum of 14 business days.
  5. If both parties cannot reach an agreement, the dispute will be referred to a neutral third party for resolution.

All dispute-related communication must be submitted in writing. Verbal complaints cannot be recorded and are therefore not considered formally.

11
Right to Amend Terms & Conditions
Right to Modify Terms

Cx game reserves the right to amend these Terms & Conditions, in part or in full, at any time. A notice will be published on the website before any changes take effect.

Continued use of cx game after updated Terms & Conditions have been published will be considered acceptance of the new terms. We recommend checking this page regularly.

12
Contact
Contact Us

If you have any questions or comments about these Terms & Conditions, please get in touch with us:

  • Email: support@cxgame.app
  • Help Center: Visit the Help Center
  • Live Chat: Click the chat icon at the bottom right of the website

Our support team is available 24/7, every day of the week. Don't hesitate to reach out whenever you need assistance.

Terms & Conditions — FAQs

No, cx game strictly enforces an 18+ policy. Any account registered by a person under the age of 18 will be terminated and any deposited funds will not be returned. Parents and guardians are urged to prevent minors from accessing this platform.

For example, if you receive a bonus of ৳1,000 and the wagering requirement is 30x, you must place a total of ৳30,000 in bets before the bonus becomes eligible for withdrawal. Note that some games may not contribute 100% toward wagering requirements — full details are outlined in each offer's terms.

Yes, you can request account closure at any time by emailing cx game's support team or via live chat. We recommend withdrawing any available balance before closing your account.

cx game may send notifications to your registered email for significant changes. However, we recommend checking this page regularly for updates. You can tell if anything has changed by looking at the "Last Updated" date at the top of the page.

Once KYC verification is complete, withdrawals are typically processed within 15 minutes to 24 hours. However, delays may occur when reviewing suspicious transactions or during bank holidays.

Join cx game — Safe, Fast & Fun

Done reading the Terms & Conditions? Go ahead and register with cx game now to enjoy the best online gaming experience.

18+ | Play Responsibly | Secure Payments

বাংলা